Combines a fast-moving business parable with step-by-step instructions on problem solving and performance improvement, outlining the GAPS approach that covers "Going for the SHOULDs," "Analyzing the IS," "Pin Down the Causes," and "Select the Right Solutions." Additional Details \N BOOK TYPE : NF BRAND : BLANCHARD, KENNETH H./ ROBINSON, DEWEY CLASSIFICATION : 658.4/01 LANGUAGE : ENGLISH NUMBER OF PAGES : 160 PUBLISH DATE : 2002/05/01 PUBLISHER IMPRINT CODE : MROOT PUBLISHER NAME : HARPERCOLLINS PUBLISHER STATUS CODE : OS RETURNS ACCEPTED? : YES SKU : 9780060503000 UPC : 9780060503000
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