The true story of a small fish market depicted in the best-selling parable FISH! reveals the business principles applied by its owner in the areas of employee morale, customer service, and an aligned workforce. Additional Details customer service BOOK TYPE : NF BRAND : YOKOYAMA, JOHN/ MICHELLI, JOSEPH DEWEY CLASSIFICATION : 658.3/14 LANGUAGE : ENGLISH NUMBER OF PAGES : 158 PUBLISH DATE : 2004/07/01 PUBLISHER IMPRINT CODE : HYPNT PUBLISHER NAME : HYPERION BOOKS RETURNS ACCEPTED? : YES SKU : 9781401300616 UPC : 9781401300616
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