Reveals how cultivating happy, loyal, and productive employees generates satisfied, loyal, and trusting customers. Additional Details \N BOOK TYPE : NF BRAND : HESKETT, JAMES L./ SASSER, W. EA DEWEY CLASSIFICATION : 658.8/12 LANGUAGE : ENGLISH NUMBER OF PAGES : 320 PUBLISH DATE : 2003/01/01 PUBLISHER IMPRINT CODE : FREE PUBLISHER NAME : SIMON & SCHUSTER PUBLISHER STATUS CODE : OS RETURNS ACCEPTED? : YES SKU : 9780743225694 UPC : 9780743225694
|