Based on interviews with people in over one hundred organizations involved in large-scale change, offers real-life sucess and failure stories and introduces the "see-feel-change" dynamic for changing feelings, rather than just the thought process. Title: The Heart of Change Author: Kotter, John P./ Cohen, Dan S. Publisher: Perseus Distribution Services Publication Date: 2002/06/01 Number of Pages: 208 Binding Type: HARDCOVER Library of Congress: 2002001475 BRAND : KOTTER, JOHN P./ COHEN, DAN S. SKU : 9781578512546 UPC : 9781578512546
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