Tells how to defend oneself against verbal abuse, including casual racist or sexist language, and explains how to use e-mail and voice-mail to handle sensitive issues Additional Details \N BOOK TYPE : NF DEWEY CLASSIFICATION : 153.6 LANGUAGE : ENGLISH NUMBER OF PAGES : 340 PUBLISH DATE : 2000/01/01 PUBLISHER IMPRINT CODE : PRHLP PUBLISHER NAME : PENGUIN GROUP USA PUBLISHER STATUS CODE : OS RETURNS ACCEPTED? : YES SKU : 9780735200890 UPC : 9780735200890
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