Offers advice for handling consumer complaints, including writing letters, returning purchases, and drafting petitions Additional Details \N BOOK TYPE : NF BRAND : PHILLIPS, ELLEN HAYGOOD LANGUAGE : ENGLISH NUMBER OF PAGES : 333 PUBLISH DATE : 1999/01/01 PUBLISHER IMPRINT CODE : VINTA PUBLISHER NAME : RANDOM HOUSE INC RETURNS ACCEPTED? : YES SKU : 9780375701207 UPC : 9780375701207
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