Book annotation not available for this title. Title: Service Quality Management in Hospitality, Tourism, and Leisure Author: Kandampully, Jay (EDT)/ Mok, Connie (EDT)/ Sparks, Beverley A. (EDT) Publisher: Taylor & Francis Publication Date: 2001/01/01 Number of Pages: 339 Binding Type: PAPERBACK Library of Congress: 00027256 Additional Details\N BRAND : KANDAMPULLY, JAY (EDT)/ MOK, CON SKU : 9780789011411 UPC : 9780789011411
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