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The author of Lean Six Sigma applies the revolutionary "quality" improvement technique to the service sector, instructing readers in how to use Six Sigma to reduce service costs, improve service, and expand capacity. Additional Details
instructing readers in how to use Six Sigma to reduce service costs
BOOK TYPE : NF
BRAND : GEORGE, MICHAEL L.
DEWEY CLASSIFICATION : 658.5/62
LANGUAGE : ENGLISH
NUMBER OF PAGES : 300
PUBLISH DATE : 2003/06/01
PUBLISHER IMPRINT CODE : MCGRA
PUBLISHER NAME : MCGRAW-HILL
RETURNS ACCEPTED? : YES
SKU : 9780071418218
UPC : 9780071418218
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