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Explains how to improve customer service by taking care of one's employees, counseling business leaders on the principles of imparting kindness, trust, and pride in a working force to enable greater productivity and loyalty. 60,000 first printing. Additional Details
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BOOK TYPE : NF
BRAND : MITCHELL, JACK
DEWEY CLASSIFICATION : 658.3/14
LANGUAGE : ENGLISH
NUMBER OF PAGES : 255
PUBLISH DATE : 2008/03/04
PUBLISHER IMPRINT CODE : HYPNT
PUBLISHER NAME : HYPERION BOOKS
RETURNS ACCEPTED? : YES
SKU : 9781401322373
UPC : 9781401322373
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