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Provides valuable tools and guidelines for dealing with impossible people at work, at home, and in life, explaining how to identify the type of difficult person with whom one is dealing and offering effective and creative ways to avoid confrontation and change a situation while maintaining one's integrity. Reprint. 20,000 first printing. Additional Details
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BOOK TYPE : NF
BRAND : SHAPIRO, RONALD M./ JANKOWSKI, M
DEWEY CLASSIFICATION : 650
LANGUAGE : ENGLISH
NUMBER OF PAGES : 276
PUBLISH DATE : 2007/04/24
PUBLISHER IMPRINT CODE : CROWN
PUBLISHER NAME : RANDOM HOUSE INC
RETURNS ACCEPTED? : YES
SKU : 9781400050123
UPC : 9781400050123
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