Best Practices in Customer Service $34.74

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	Best Practices in Customer Service
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Product Description

Item: 786706

Whats included | Features

A collection of advice from customer service experts covers such topics as customer retention, service recovery, and providing customer service on the Internet
Title: Best Practices in Customer Service
Author: Zemke, Ron (EDT)/ Woods, John A. (EDT)
Publisher: Amacom Books
Publication Date: 1999/01/25
Number of Pages: 414
Binding Type: PAPERBACK
Library of Congress: 98031888

Additional Details

BRAND : ZEMKE, RON (EDT)/ WOODS, JOHN A.
SKU : 9780814470282
UPC : 9780814470282

Includes		Features
Best Practices in Customer Service		Condition : NEW

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